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You’ll find this in the top left corner of Teams.
#Office chat with notifications how to#
Learn how to choose the right settings to fit your preferences. If you change nothing about your Teams notifications, you'll receive both desktop notifications and activity feed alerts for direct messages (chat), and all new conversations and in the channels and teams that show in your teams list.Īll of these defaults can be changed.
#Office chat with notifications android#
To notify them of activities happening in the chat, you can also configure the notifications they’ll receive.Note: Currently, only Android mobile devices are able to choose what type of sound plays for notifications. The other perspecive: your Webvisitors may not hang around in the chat throughout the whole chat session, waiting for your reply. It allows you to enable or disable browser as well as addon notifications. This is a more general setup than the one we’ve seen before. In the Dashboard, select your Widget and go to For example, if you’re the owner or manager of the account, you can easily set up an Agent’s notification a certain way before they start chatting. You can also customize your notifications setup per Widget.
![office chat with notifications office chat with notifications](https://officechat.com/blog/wp-content/uploads/2017/06/notification-media-view_1498657749.png)
When your chat hasn’t been answered in the set timeout range, the color of the timer will change to red as well as trigger a sound to inform you of the waiting chat. What you set in either your profile in the Dashboard or here in the Chat Panel will automatically carry over.Īnother way of notifying you about a chat is the inactivity timer. Just go to Settings and enable the events for which you wish to receive notifications. This can be convenient, if you’re not always in the browser but still want to be notified of a chat event with a sound signal.Īside from your profile, you can also find the notification setup in the In the Audio tab, you can also configure for which chat events you want to receive sound notifications for, like when a Webvisitor goes online or you receive a message. But no worries, you can always find the last 15 notifications collected under the bell icon in the Dashboard. Once you’re finished, remember to save your settings.īrowser notifications are handy indicators but move rather quickly, so you might miss them when it gets busy.
![office chat with notifications office chat with notifications](https://officechat.com/blog/wp-content/uploads/2016/04/OC-Android-Notification-1.png)
Set these so they fit your workflow best. If you’re the owner or manager of the account, we recommend enabling email notifications for system messages, so you don’t miss any important Userlike updates or information about your account.īrowser notifications allow you to set notifications for pretty much any chat event, like when an Operator goes online, you’re receiving your first message from a customer, Chat Butler is trying to forward a chat to you, or anything else you find important. Here you can decide for which chat and account events you wish to receive browser or email notifications. This allows you to stay informed about the chat events on your website, even if you’re not actively looking at the Chat Panel or Dashboard.Ĭonfigure your notifications settings in your profile in the upper right corner of your Browser and audio notifications are a simple way to inform you when a chat needs your attention.